Reflections on business and life
Total Quality Management, Business Process Re-engineering, and Learning Organisation. Most organisations facing problems reach for an intervention. Fewer ask which kind of intervention the situation demands. Even fewer have a conceptual framework that would allow them to answer that question. The three … Continued
Change, Strategy, Culture, and the Change Agent It has become a cliché to speak of the pace and degree of change in the 21st century – yet the observation is ancient. The philosopher Heraclitus (c. 540–480 BC) held that “on those … Continued
Changing course and why managing with yesterday’s thinking produces tomorrow’s failures.
If up to 75% of organisational change initiatives fail — a figure that has been regularly used since the late 1900s — what makes you confident that the next one will be different?
